Store Policy
Customer Care
Cloaked in Confidence focuses on customer care and retention, it is our main priority. Cloaked in Confidence works hard and commits to making every package we send out an experience to open. Cloaked in Confidence includes a free tarot card reading and interpretation with every order. Cloaked in Confidence includes a free crystal, stickers, and a promo code off your next order in every package. We enjoy feedback and always love to hear reviews or different thoughts on what we, as a company, could do better. Each and every crystal included in our earrings are intuitively picked, cleansed, and charged under the full moon. Each package is also cleansed and packaged with the utmost care and love. Each earring on my site is made to order so I can intuitively tap into each customer's needs and focus on what I can provide through my tarot card readings, cleansings, and intentions.
Privacy & Safety
Cloaked in Confidence is powered by Wix and we are committed to keeping any and all personal information collected of individuals that visit our website or mobile application, confidential, secure, and private. We are committed to handling your personal information with our high standards of information security. Wix has the appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect. Wix limits the number of people who have physical access to our database servers, as well as employs electronic security systems and password protections that guard against unauthorized access.
Wix receives and stores any personally identifiable information you enter on this website. Whenever you shop with Cloaked in Confidence online or provide information in any other way, by subscribing to our email or mobile messaging, we take the appropriate steps needed to maintain the security of your information. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, birth date, e-mail address, and credit or debit card information.
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Wholesale Inquiries
Cloaked in Confidence uses EcoEnclose for all packaging. Everything we send out in each package can be recycled or composted. My packaging peanuts are compostable and can also be dissolved in water. I print out all the cards included in each package at home with my own printer, ink, and paper. I create all the art and all the marketing for Cloaked in Confidence (all the marketing and art included in our packaging, on this site, and our Etsy shop is produced in-house by our founder. Cloaked in Confidence inquires most of our metals from a specific seller on Etsy who also runs a small business in California. As a small business, we love to support other small businesses as much as we can. My crystals are inquired from different sources depending on the crystal. I try to use local materials as much as possible. All the money I make is invested back into Cloaked in Confidence which supports other small businesses. Cloaked in Confidence packages and drops off all our packages to USPS. USPS charges a flat rate to ship my packages. Packaging costs are one of my highest costs because I am choosing to support and work towards an eco-friendly world. Please remember and remind your friends to always shop small.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Allergy Disclaimer
Although extremely rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the customer to be aware of any allergies he or she has to metals before making a purchase. Our pieces are made mainly from 14k gold-filled wire, but can also be made from sterling silver or brass. Please check individual product descriptions for information on the material of the jewelry you intend to purchase. Cloaked in Confidence is not responsible for any discomfort or allergic reactions that may occur as a result of wearing our jewelry.